Privacy Policy
Claire White Sound Meditation Privacy Statement
1. Claire White Sound Meditation is a Sole Trader business operated by Claire White.
2. You can contact Claire for all matters relating to the business by contacting her on 07702 110 939 or claire@escapethenoise.co.uk
3. Claire White Sound Meditation will collect certain information about you during the course of its business. This information will be used for the following reasons:
A. Your contact information may be used to send you marketing material as part of Claire White’s legitimate interest in promoting its business. You may unsubscribe at any time.
4. Claire White will keep different information for different periods of time, as follows:
A. Information Claire White keeps for marketing purposes will be kept until you ask for it to be removed.
B. Claire White is required by law to keep financial information for a period of seven years. If your address is shown on an invoice, this will be retained for this purpose.
C. Information gathered regarding appointments will be kept as part of our legal obligations for a period not exceeding seven years from the date of your final session.
5. All of Claire White’s external partners have committed to operating in accordance with the new Data Protection Laws.
6. Your rights: Under the new Laws, you have certain rights, detailed below. You may use the contact details at Item 2 to request any of these rights in your own words.
A. The right to have your contact information removed. You can request to remove only marketing information, only booking information, or both. If you request us to delete all of your contact information completely, then any bookings you have in the system will be cancelled as a result. No information relating to consultations with Claire White will be removed under these circumstances, as Claire White is legally obliged to retain it.
B. You have the right to be sent a copy of all the information Claire White holds about you within 30 days.
C. You have the right to have your information corrected; if any information Claire White holds about you is wrong then Claire White will amend it to be accurate. Bear in mind that therapy session notes which are responses you gave to questions at the time are taken faithfully, but some notes are subjective commentary by the therapist and “corrections” to these will not be entertained.
D. From the outset, you have the right to object to the storing and processing of your information; however if you do object then no therapy can proceed; once you have attended a therapy session it will not be possible to remove the written notes about the session due to legal obligations.
E. You have the right to complain about the holding of your information. If Claire White cannot resolve your complaint, or you feel that the response is inadequate, you can complain to the Information Commissioner’s Office at ico.org.uk or to take your complaint to the Courts. If you choose this latter approach Claire White would advise you to seek qualified legal advice.
7. Claire White will treat your information and your confidence with the utmost respect and will keep you informed at every stage of the relationship with you. If you have any concerns at all, please use the contact information listed above to get in touch and ask.